What our Customers say...


Such a positive experience for a disastrous situation. Will be recommending to everyone in the future! 

I called SERVPRO on a Saturday night during a huge thunderstorm and they were on the scene within an hour! Such prompt and professional service! 

I had the unfortunate luck of needing SERVPRO's services twice in the span of two months and now I won't trust any other company if I found myself in a crisis like this. They were quick, responsive, and did quality work. I cannot thank their team enough! 

SERVPRO came right after a huge rainstorm and started work almost immediately. The crew was polite, professional, efficient, and very knowledgeable. They answered all of my questions and walked me through the cleaning process. Would highly recommend them to help with water damage! 

After my water main broke, I called SERVPRO to help with the cleanup process. It was the first time anything like this had ever happened to me, and they really did make it "Like it never even happened."

Had a small kitchen fire that left my house covered in soot and smoke. SERVPRO came in cleaned, removed the odors, and even assisted with the insurance process. THANK YOU! 

SERVPRO responded quickly when my basement flooded and was onsite in a matter of hours. The crew was extremely knowledgeable, professional, and did excellent work. Put me at easy during a really stressful situation. 

After calling at 1:30am, Mike and his team showed up prompt and ready to go less than 8 hours later. They were very professional and courteous, and helped make the situation less stressful for my wife and I.

I would highly recommend this SERVPRO franchise to any of my friends or colleagues.

SERVPRO of New Hyde Park/ Mineola From Mark

Kudos to SERVPRO.   My Mom had a backup from a sewer line on a recent Sunday. First thing I did was call SERVPRO.They picked up the phone, asked me to get a plumber to open the line, and then call them back. Once I did they were there within an hour, on a Sunday, to clean-up, assess the damage, and put in place the proper remediation equipment.They were courteous, expert, and reasonably priced.  This is a Chamber member I can recommend 100%.

Your production manager, Joe Morton, and his crew came to my house, addressed my water issues, and got the job done!! They were courteous, respectful of my home and very careful handling my belongings. I would highly recommend your service!!! Thank you, T.Stellato

P.S. Joseph Morton is an asset to your company!!!

Always ready to help and assist, the team I had was amazing! Can't say enough good things about them. Honest, showed concern for my personal belongings, helpful, professional, excellent crew!

Very polite crew. Vacuumed and cleaned thoroughly.

A good job was done.

Very professional. Came out at 1am to my house for water flooding after the recent storm. Stayed until 3am, removed water by himself and set up heaters and dehumidifier. It was an all around terrific experience from the owner. Professionalism, manners and care. To the workers, professionalism and making sure everything was examined.

Job well done!

The crew worked responsibly and took care at all times.

They're GREAT!

The men were hard working and very experienced in their job.

The young men of the crew were very polite.

Your service is A-1!

The guys did a wonderful job, they cleaned up and took care of personal items. They were excellent!

Very good job. Will recommend fully.

Kim, I want to let you know I have a home in New York and this past weekend on Sunday, my 4 year old son went to play in his downstairs finished playroom to water everywhere. As you can understand, my wife and I were very upset and did not know what to do. I remember hearing about SERVPRO and called my local branch, NEW HYDE PARK/MINEOLA. The owner Mike Maser spoke with me and in a half hour had a lead tech named Joe Morton and a helper out to my house. I highly recommend them.

Joe & David did an amazing job and represent the highest values of hard work, thoroughness and dedication. THANK YOU!!

Both men that came here were very polite an neat. Good equipment.

They were very professional, helpful and efficient in every way.

Courteous and effective. Showed professionalism.

Quality and professionalism!

Courteous and on time, very efficient.

Very polite and courteous people.

Displayed neatness and very polite.

Fantastic Job!

Very accommodating!

They did a great job cleaning a very horrible mold mess! Very courteous.

Thank you, Excellent Job!

Fantastic, professional bunch of guys. Really pleased!

Excellent group of workers, Frank is a great leader! Fine crew and great equipment. Showed concern, worked at high speed, hard work and attentive.

Good job! Nice workers

Mike, I just wanted to thank you and your team for such a quick and professional response to our basement flood last Saturday. Our basement is clean and dry and free of mold, mildew and smell24 hours after the flood. Your team was easy to deal with, knew what they needed to do and performed flawlessly. Please feel free to use our name as a reference. Thank you again.

Couldn't have made a bad situation more wonderful! I never expected that small kitchen fire could do such harm. They were very responsive and professional!

Everyone was professional and courteous! I appreciated how well you communicated what would be done.

This franchise was very prompt, thorough and pleasant!


There are no recommendations needed, they were prompt, thorough and pleasant.

Did a great job. Great guys!

Frank, Freddy and the entire crew exceeded the hell out of my expectations!

SERVPRO gave 100% effort in the restoration of my home. Now my family feels safe.